Privacy Policy

Last updated: 01/05/2025

1. Who we are

Betguroo is a brand of Unica S.r.l., based in Rome, Viale Bruno Buozzi, 00197 ("Controller"), reachable by email at info@betguroo.com. The Controller is committed to protecting user privacy in compliance with the GDPR and the Italian Privacy Code.

2. Data collected

• Data entered in the registration form (name, country, email).
• Communications via email or live chat.
• Data on visits and use of the site.

3. Purpose and legal basis of processing

• Service provision: Contract execution (Art. 6(1)(b) GDPR)
• Marketing communications: Explicit consent (Art. 6(1)(a) GDPR)

Emails with statistical analyses are part of the service and do not require separate consent.

4. Processing and storage methods

Data is processed securely with appropriate technical and organizational measures and retained for the duration of the subscription.

5. Retention period

• Contractual data: for the duration of the service.
• Marketing (emails/surveys): 24 months.
• Profiling: 18 months.
• Customer service contact records: 12 months.

6. Data sharing

Data will not be shared with third parties without consent, unless required by law.

7. Data Protection Officer

The DPO can be contacted at account@betguroo.com.

8. User rights

• Access, rectify or delete your data.
• Withdraw marketing consent.
• Object to processing on legitimate grounds.

To exercise your rights, contact us at account@betguroo.com.

9. Unsubscribe

You can unsubscribe at any time via the link in the emails or by contacting us directly.